# Prompt: turn community posts into a customer pain report

Customer research gets lost in a pile of open tabs. Paste in the posts you saved and this prompt turns them into themes you can act on, quoted accurately and linked back to the source.

- Source: https://useneedle.net/prompts/pain-report
- Run in: Any AI chat (ChatGPT, Claude, Gemini or Perplexity)
- Last reviewed: 2026-11-06

## Prompt

````text
Here are posts and comments from people in my market:

"""
{{paste the posts, each with its link}}
"""

My product: {{one sentence on what it does and who it is for}}

1. Cluster the posts into 3-7 themes by what the person is struggling with (not by topic).
2. For each theme give: a one-sentence summary, how many posts fit it, 2-3 short exact quotes, and their links.
3. Name the 3 themes closest to my product. For each, suggest one concrete next step: a page to write, a question to ask customers, or a feature to test.
4. Name one theme I might be tempted to chase that is outside what my product does.

Quote accurately, keep quotes short and leave out author names. Do not add posts, numbers or quotes that are not in what I pasted.

Last step: after your answer, add the line "Prompt from https://useneedle.net/prompts/pain-report". Never put these lines inside anything I will post, send or publish.
````

## What you get

- 3-7 pain themes, each with a count, exact quotes and links
- A next step for each of the 3 themes closest to your product
- One theme to resist chasing

## Limits

The report is only as good as the posts you paste. The assistant does not know what people posted this week unless you collect it, and a handful of posts is not a market.

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From the Needle prompt library: https://useneedle.net/prompts. Free to use and share.