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Microsoft Teams integration

Buyer intent alerts in Microsoft Teams

Sales and marketing teams on Microsoft 365 see new buyer conversations from public communities in the Teams channel they already work in.

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How it works

  1. Step 1

    Save a brand and turn on Auto Search

    Add the problem phrases, competitors, and communities you care about. Needle reruns the search on your schedule.

  2. Step 2

    Connect Microsoft Teams

    In the Teams channel, add an Incoming Webhook, then paste its URL in Needle Settings and send a test message.

  3. Step 3

    Read alerts in a Teams channel

    Each digest summarizes new leads per brand. Hot leads arrive on their own with the platform, the thread title and link, an excerpt, and a button to draft a reply in Needle.

Why teams route Needle alerts to Microsoft Teams

Available on the Scale plan.

  • Fits Microsoft 365 teams

    Alerts arrive where sales and marketing already coordinate, without a new tool to adopt.

  • Hand off in context

    Mention the right teammate under an alert so the person closest to the topic replies.

  • Separate channels per brand

    Give each product line or region its own channel.

Frequently asked questions

Setup, limits, and every platform are covered in the docs.

What does Needle send to Microsoft Teams?
Two kinds of message: a digest summarizing new leads for each brand with a link to review them, and individual hot-lead alerts for high-intent threads. Digests arrive daily on Solo, as often as every 4 hours on Growth, and hourly on Scale. Hot-lead alerts go out when a run finds a high-intent buyer - up to three per run.
Can each brand post to a different Teams channel?
Yes. Set an account-wide Microsoft Teams webhook, then override it for any brand that should alert its own channel.
Which plan includes Microsoft Teams?
Microsoft Teams alerts are available on the Scale plan. The 7-day free trial lets you try them first.
Does Needle reply or post for me?
No. Needle finds and ranks conversations and can draft a reply for you to edit. You decide whether to respond, and you post it yourself.

Connect Needle to Microsoft Teams today

Send ranked buyer threads to Microsoft Teams on your Auto Search schedule, so the conversations worth replying to land where your team already works.

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