Question 1

How is Needle different from manually checking each community?

Accepted Answer

Instead of spending hours checking each site one by one, Needle Search runs across the communities your plan includes in one workflow and surfaces high-signal threads with intent and sentiment. Choose Solo, Growth, or Scale to match your volume; you can change plans anytime.

Question 2

Is Needle free to use?

Accepted Answer

Needle is not a forever-free Search product, but you can try a free search preview from your website on the homepage (no account). Solo, Growth, and Scale are paid plans with 3-day free trial on all plans (Solo, Growth, and Scale; card required; one trial per account). Free public tools (no account) are at useneedle.net/tools.

Question 3

What do I get before paying?

Accepted Answer

On the homepage you can run a conversation preview from your website (no account). After signup and brand onboarding, Needle runs a one-time welcome scan on Auto Search-a 7-day snapshot on a sample of communities. Manual search and recurring Auto Search unlock when you start a paid plan trial. Trending Problems has a public preview; free tools are at useneedle.net/tools; optional Directory listing does not require Search.

Question 4

What does it cost? Is there a free plan?

Accepted Answer

There is no forever-free plan. 3-day free trial on all plans (Solo, Growth, and Scale; card required; one trial per account). Pricing starts at $15/month on Solo, Growth ($49/month), and Scale ($149/month). See the Pricing page for exact limits.

Find conversations where people are already talking aboutyour product, solution, or competitors

Find conversations where people are already talking aboutyour product, solution, or competitors